Support

We’re here to help with Split Guru.

Common questions

I didn’t get my sign-in code

For now the six-digit code comes in Telegram, so you need Telegram on the same phone number. Check the number you typed, open Telegram and look for the code there, then ask for a new one in the app if it has expired.

Where are my bills?

Bills are saved only on your iPhone. Signing in on another iPhone brings back your name and your chats, not your bills, and deleting the app deletes them.

The receipt was read wrong

On Check the bill you can fix any item, price or total before anyone picks what they had. If you turn on Share scans to improve reading in You → Privacy and Security, the receipts you scan help us read the next ones better.

Friends nearby don’t show up

Keep Wi-Fi and Bluetooth on, and allow Split Guru in Settings → Privacy & Security → Local Network.

Report or block someone

Touch and hold a message and choose Report. On someone’s page you can report or block them. You won’t see a blocked person’s messages, and they aren’t told. We look at every report within a day; content that breaks our terms is removed, and whoever sent it loses their account.

Turn off AI reading or scan sharing

Both are in You → Privacy and Security, and both stay off unless you allow them. The Privacy Policy explains what each one sends.

Delete your account

Go to You → Privacy and Security → Delete Account. It can’t be undone. Bills on your iPhone stay on it. The Privacy Policy lists what is deleted and what stays.